Shipping policy
Shipping Policy
Last Updated: June 2026
At Sarah’s Place, we are committed to delivering your order as quickly and safely as possible. As a dropshipping business, our products are shipped directly from our trusted suppliers and fulfillment partners.
Processing Time
- Orders are typically processed within 1–5 business days after payment is received.
- Processing times may be longer during holidays, sales events, or periods of high demand.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Europe: 8–20 business days
- Rest of the World: 10–25 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping fees, if applicable, will be calculated and displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow up to 72 hours for tracking information to update.
Multiple Shipments
Because we work with multiple suppliers, items purchased in the same order may be shipped separately and arrive at different times.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.
Delayed or Lost Packages
While we work hard to ensure timely delivery, delays may occur due to customs inspections, weather conditions, carrier issues, or other circumstances beyond our control.
If your package has not arrived within 30 business days of shipment, please contact our support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Sarah’s Place is not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging so we can assist you.
Contact Us
If you have any questions regarding shipping, please contact us through:
Sarah's Place
We appreciate your business and thank you for shopping with Sarah’s Place.